How do I place an Order? Back to top.
Here is how to place an order for Items in our store.
What are my Payment Options? Back to top.
Lightershack accepts the following payment options.
What are your shipping charges and Custom fees? Back to top.
After an overseas order has been placed an email will be sent with total including shipping and a request to confirm. After confirmation and payment order will be shipped.
How can I check the status of my order? Back to top.
To check the status of your order, just log into my account and view order. Status is updated as order is processed.
How does Lightershack protect my credit? Back to top.
Lightershack takes every precaution to protect the privacy of your credit card information. We utilize Secure Socket Layers (SSL). The most advanced security system available.
How soon will my package be shipped? Back to top.
Products purchased from Lightershack that are in stock will be shipped upon receipt and processing of payment or credit card approval. Most orders are shipped within 5 to 10 Days. Products not in stock usually ship within 15 days.
Orders are shipped USPS and a tracking number provided when package is shipped.
What is Lightershack Return Policy? Back to top.
Lightershack has a 15 day money back return policy. No questions asked. Only Item cost is refundable .
Shipping cost are non-refundable, and customer pays return shipping.
How do I order Custom Imprinting? Back to top.
How do I edit my personal information? Back to top.
Go to our online store and click on the view account button, login using the username and password you supplied during your initial sign up. All of your information can be edited from there.